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Jos Dewing

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Information Is Everywhere. Understanding Is Not: Why the Best Expedition Guides are Becoming Even More Valuable in the Age of AI

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Technology is very good at answering questions. Great expedition guides often know which questions you haven't thought to ask yet

Artic Fox mid moult winter to summer Rémi Suchowierch
The arctic fox in svalbard that triggered this story: photo credit Rémi Suchowierch

One of the ExplorEarth team was recently watching an Arctic fox in Svalbard when the expedition guide driving the Zodiac pointed out a detail they had never heard before.

It wasn't a fact anyone on that Zodiac had gone looking for. Most were simply enjoying the sighting. Yet within a few moments, the conversation had shifted from identifying an animal to understanding how it survives in one of the harshest environments on Earth, where winter temperatures drop as low as -50°C.

This moment captures something interesting about modern expedition travel: the challenge is no longer finding information; it is finding meaning.

Information has never been easier to access

There was a time when expedition guides were among the few people who could explain what travellers were seeing in remote places.

Today, everyone carries a remarkable amount of information in their pocket.

A smartphone can identify a bird from a photograph. An app can recognise whale calls. Artificial intelligence can explain how glaciers form, where species migrate and what geological forces shaped a landscape.

In many ways, this is a golden age for curious travellers. Information that once required books, lectures or specialist knowledge is now available within seconds.

The obvious question is whether that makes experts less important.

Across the expedition industry, the evidence suggests the opposite.

Expedition leader surveys the landing site
expedition leader surveilling a landing site before guests on the ship go ashore: photo credit jos dewing

The difference between information and understanding

The value of a naturalist has never really been about identification.

Most guests can identify a puffin, a whale or a glacier with a smartphone, whether through an image, a call or a quick search. The real skill lies in making connections. Why are there puffins here but not elsewhere? What does a whale sighting reveal about the wider ecosystem? How does a glacier fit into the geological story of an entire landscape?

The best guides turn individual sightings into a deeper understanding of place.

They also bring something technology cannot easily replicate: years of observation. An expedition guide may have visited the same glacier every summer for a decade or more. They have watched the ice retreat, seen new channels open, noticed where wildlife patterns have shifted, and witnessed changes that no single photograph can fully capture.

For them, the landscape is not a snapshot. It is a story unfolding over time.

Christian Kempf in Svalbard
legendary expeditioner and scientist Christian kempf talks about sea ice on a zodiac in svalbard: Photo credit jos dewing

Knowing which story to tell

What struck our team about the Arctic fox encounter was not the fact itself. 

A search engine or an AI assistant could have probably supplied the same information.

The value came from the timing. 

The guide knew that a group of travellers watching an Arctic fox would be fascinated by how it survives the Arctic winter. The conversation naturally moved from a wildlife sighting to adaptation, evolution, and life at the edge of what is possible.

It then moved on to the survival techniques and clothing of the 'Trappers' in Svalbard, with their hunting peaking between the late 1800s and the 1950s. The most famous period is often referred to as the "overwintering trapper era", roughly from 1890 to 1960. 

Technology is very good at answering questions, but great guides often know which questions you haven't thought to ask yet.

That is a different skill entirely, and far from the passive rumination of algorithmic scrolling. 

trapping cabins in svalbard by Jos Dewing
expedition guests visiting historical cabins in svalbard: photo credit jos dewing

The rise of the specialist

One of the quieter changes in expedition travel has been the increasing diversity of expertise on board.

Modern expedition teams often include marine biologists, geologists, glaciologists, ornithologists, historians, photographers and climate scientists alongside more traditional naturalists.

That reflects a broader shift in traveller expectations.

People no longer simply want to see a place. They want to return home with a deep understanding of it.

A humpback whale becomes a story about recovery and conservation. A glacier becomes a discussion about geology, climate and time. A remote community becomes a window into culture, history and resilience.

The destination is often only the beginning.

Birding lecture Jos Dewing
an ornithologist lectures on local bird sightings on the ocean albatros ship: photo credit jos dewing

Why human expertise still matters

The rise of artificial intelligence has sparked endless debate over which jobs it might replace.

Expedition travel offers an interesting counterpoint.

The industry has never had more information available to it. Wildlife databases, citizen science platforms, mapping tools and AI-powered applications have transformed how knowledge is accessed.

Yet the demand for expert guides continues to grow.

Perhaps that is because the most valuable thing a guide provides is not information. It's judgment, experience, and perhaps most critically, the ability to connect seemingly unrelated things into a story that helps people see a place differently, while adding context. 

Ulyana Pena Driving A Zodiac In Antarctica Zodiac
Glaciologist and expedition expert Dr Ulyana Horodyskyj Peña Driving A Zodiac In Antarctica: photo credit Dr Peña

The future belongs to interpreters

Expedition travel has always been about more than reaching remote places, and the best journeys change how people think.

Technology is becoming extraordinarily good at answering questions. What it still cannot replicate is the accumulated experience of someone who has spent years exploring a landscape, watching it change and helping others understand it.

As information becomes abundant, such interpretation becomes ever more valuable, and that may explain why expedition guides are becoming more important, not less. 

In a world increasingly shaped by algorithms, the people who help us make sense of extraordinary places may become one of the most important assets of expedition travel.

 


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